Privacy Policy

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information You Provide

• Name
• Email address
• Phone number (if provided during ordering)
• Delivery or pickup details (including address if delivery is requested)
• Order details (items, quantities, customization notes)
• Event information (such as birthdays, parties, quinceañeras)
• Uploaded images or inspiration photos for custom orders (if submitted)

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, such as:

• IP address
• Browser type
• Pages visited
• Time spent on the site
• Referring website links

This information helps improve website performance and user experience.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill orders
• Communicate with you about your order, updates, and confirmations
• Provide customer service and respond to inquiries
• Improve our products, services, and website experience
• Prevent fraud, abuse, or unauthorized activity

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary for business operations, including:

• Delivery services: If you request delivery, order information may be shared with the delivery company Curbler to complete your delivery.
• Service providers: Payment processors, order form tools, website hosting providers, or email platforms may access limited data to help us operate our business.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve site performance
• Understand how visitors interact with our pages
• Support essential website functions

You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Security

We take reasonable steps to protect your personal information using standard security practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Choices

You may request to:

• Access the information we have about you
• Correct inaccurate information
• Request deletion of your information (subject to legal or business requirements)

To make a request, contact us using the email listed below.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us: